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Item A EVOLUÇÃO DA TECNOLOGIA EM GESTÃO DE PESSOAS – OS BENEFÍCIOS E DESAFIOS DA INTELIGÊNCIA ARTIFICIAL EM RECURSOS HUMANOS(2024-11-06) LAIS CHAMAS MORAES; LUAN VICTOR MORETTI VERSSUTIPeople management is one of the pillars of an organization, it is directly related to all activities aimed at the administration and development of a company's employees. It is necessary to develop an improved study on the implementation of technological resources, which assist the work of administration, and also, to consider the importance of Artificial Intelligence (AI) in the current sector, see the fact that this technology is increasingly introduced into the market and in organizations. Based on this, the objective of this work is to analyze and evaluate the impacts caused by the use of AI at the organizational level. In the methodology used, we opted for field research with the aim of collecting data directly from those responsible for the human resources area of different companies and finding out about the use, or not, of AI. The research attested that AI is already generally known by organizations in different areas of activity, with a largely favorable result for its use in this area based on the benefits provided. Further confirming that in most companies in the research, AI is already included as a work tool. Therefore, it is concluded that AI has great acceptance and is already being used within organizations, however, it is necessary to pay attention so that humans view AI only as an auxiliary tool to qualify and optimize their tasks, and not as “someone” that you must faithfully delegate all your tasks to or even a direct work competitor.